Flexible Cruise Programme and compensation packages
April 30, 2020

​Future Cruise Credit

MSC is offering guests affected by suspension the opportunity to transfer with a Future Cruise Credit 100% of the money paid for their cancelled vacation plus an additional credit benefit. The cruise may be one of their choice at any point through the end of 2021. This credit is refundable, valid for any period of the year and can be combined with any existing promotion.

  • €100 per cabin for cancelled cruises up to 6 nights
  • €200 for cruises of 7 nights or longer
  • between €200 and €400 per cabin based on each specific cruise for cancelled MSC Grand Voyage cruises

If not used by that date, guests will receive a full refund of the cruise fare. Guests do not need to contact their travel advisor or their local MSC Cruises contact center until they have identified a new travel date of their choice.

Flexible Cruise Programme

All guests who are currently booked between 11 July through 30 September 2020 will now be covered under an extension of Flexible Cruise Programme.

The Flexible Cruise Programme allows guests who are already booked on one of MSC ships either directly or through a travel agent, to reschedule their cruise to a future departure date through to 31 December 2021. Guests and their travel agents will be able to transfer any such bookings at no cost, now also to any ship with any itinerary in our fleet.

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